The Beech Tree Inn Policies
WE ARE A NON-SMOKING INN
All reservations must be guaranteed by credit card. Reservations should be made in advance of arrival. All visitors and overnight guests must be announced, and must carry valid ID. The house is not "open to the public" and is, during specified hours, open only to registered guests.
Advance reservations are necessary for parking, which is available for a nightly fee. Parking permits (provided at check-in) must be displayed in dashboards at all times. Parking is permitted in white-lined spaces marked "Inn Guest", only. Local friends, colleagues, and family members picking up guests in house may park across the street from the Inn on Longwood Avenue (in accordance with signs) for up to two hours per the Town of Brookline.
All rates are subject to 11.7% state/town lodging ("room occupancy excise") tax. A complimentary expanded continental breakfast is served daily. Rates are subject to change based on variables including but not limited to season, day of week, room type, number of occupants, and holidays and special events. (Once a credit card has been provided to confirm a reservation and a formal "Reservation Confirmation" letter is issued, the rate quoted in said letter will not change unless the dates, room, and/or number of occupants is changed.) Additional overnight guests in double rooms will be accommodated as bed furnishing and fire code permit, must be communicated in advance, and are subject to an additional per person nightly charge.
TWO NIGHT MINIMUM STAY WEEKEND REQUIREMENT
In most cases, we require a two-night minimum stay on weekends. When existing reservations naturally form a single-night opening in one particular room, or when a room still remains available several days prior to the weekend in question, we may, at our discretion, opt to waive this requirement. Single Sunday night reservations are always permitted (subject to availability).
Guests who receive a confirmation letter confirming a single Friday or Saturday night stay may safely assume that this policy has been waived on their behalf. However, existing reservations for two or more weekend nights can not be later "revised" or partially "cancelled" (with or without 14 days notice) in such a way as to over-ride the two-night minimum stay requirement.
Special minimum stay requirements may also apply to holidays and/or holiday weekends. In some cases, check-ins may not be permitted on a holiday or particular day(s) of a holiday weekend.
GUESTS OF GUESTS
Visitors must be approved in advance and introduced to Innkeeping staff upon arrival. Visitors are permitted between the hours of 3 p.m. and 7 p.m.
Check-in hours are 3 p.m. to 8 p.m. Arrivals after 8 p.m. are welcome provided they are arranged in advance and appropriate late entry instructions are communicated and acknowledged. In order to organize housekeeping and ensure we are available to welcome daytime arrivals, we require all guests to provide an estimated arrival time prior to travel. Alternate check-in times outside the hours noted above may be permitted by prior arrangement, only.
Check-out time is 11:00 a.m.
QUIET HOURS AND ACCESS TO COMMON SPACE
Our dining room is closed overnight, from 8 p.m. until breakfast begins. During this period, we ask that guests are mindful of their resting and sleeping neighbors and avoid sustained or loud conversation on stairs and in hallways outside guest room doors. Nocturnal guests are encouraged to explore nearby cafes and bars (open as late as 2 a.m.). The Inn does not have a curfew: registered guests may come and go at any hour. Our kitchen is open overnight and guests are invited to quietly sneak a snack from the table before bed. The kitchen is closed between 6:30 and 7 a.m. on weekdays and between 7:30 and 8 a.m. on weekends for tidying and final breakfast preparations.
Should you need to cancel or revise your reserved visit dates, we require a 14-day cancellation notice for full refund (or exemption from charge). This notice is required regardless of whether it is the arrival or departure date which is adjusted, and includes "early check out." If notice is received less than 14 days prior to your scheduled date of arrival, you will be charged the full room rate for each night not re-booked.
Cancellations will be acknowledged in a written email message sent to the email address on file for the cancelled reservation. Usually, written acknowledgements are sent immediately following a telephone cancellation, and by end of day in response to an email cancellation. Just as a "Reservation Confirmation" letter must be sent in order for a reservation to be considered confirmed in our system, a "Cancellation Confirmation" letter must be sent in order for a cancellation to be confirmed.
We recognize that travel plans are sometimes subject to last minute change and suggest guests consider travel insurance to cover potential charges resulting from unforeseen (or foreseen) cancellation within 14 days.
Please inform us of any damages so that we may repair or exchange accordingly. Willful or serious damages will be charged to the responsible party.
In light of the cancellation policy described above, we ask that any changes to billing arrangements be requested at least two weeks prior to arrival, at the time payment is committed (absent cancellation and rebooking). A deposit will be charged at the time a reservation is confirmed. Ordinarily, payment of the balance owed is processed within 24 hours of check-in.
Groups occupying three or more rooms for overlapping dates may be subject to different rates, cancellation terms, room blocking and other policies. For our purposes, a "group" is any combination of people who know one another prior to check-in and/or who are in town for a like event, including but not limited to weddings, family reunions, The Charles Regatta and The Boston Marathon. We require that members of any group as defined above disclose said affiliation at the time their reservation is placed, and comply with stated requirements.
Telephone conversation on mobile phones is permitted in the front hallway on the first floor (between rooms 1 and 4) and inside guest rooms. Mobile phone conversations are not permitted in the kitchen or dining room.
We offer breakfast each morning and coffee, tea, fruit and pastries throughout the day. We do not serve lunch or dinner, nor do we have available indoor facilities or appropriate licensing for guest preparation or consumption of additional meals in house. In fair weather, our patio is available for picnics provided trash is properly disposed of in our outdoor trash barrel. Dozens of cafes and restaurants serving lunch and dinner are located within a 5 - 25 minute walk of the Inn, in nearby Coolidge Corner and Brookline Village.